Term and Conditions

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to customers worldwide, excluding certain remote areas and parts of Asia. By using our site, you confirm you are at least 18 years old or have parental consent to make purchases.

1.2 Intellectual Property Rights

All content on babiefashionshop.com, including text, graphics, logos, product designs, and images, is the property of Babie Fashion Shop and protected by intellectual property laws. You may not:

• Reproduce, duplicate, or copy any content without express written permission
• Use our brand name or product images for commercial purposes
• Reverse engineer or attempt to extract source code from our website

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our products (Casual wear, Jeans, Special Occasion outfits, Sweatshirts, and T-Shirts) through images and specifications. However, slight variations in colour or size may occur due to screen settings.

2.2 Product Availability

All items are subject to availability. If an item becomes unavailable after you place an order, we will notify you promptly and offer alternatives or a full refund.

2.3 Special Occasion Items

For hygiene reasons, Special Occasion outfits cannot be returned if worn or if tags have been removed. All other categories are eligible for returns under our Returns Policy.

3. Ordering and Payment

3.1 Placing Orders

By placing an order, you offer to purchase products under these Terms. We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or pricing errors.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your full payment details on our servers.

3.3 Pricing and Currency

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Processing time for all orders is 1-2 business days. Delivery times are estimates and not guaranteed.

4.2 International Orders

Customers outside the UK are responsible for any customs fees, taxes, or import duties. These are not included in the product or shipping costs.

4.3 Delivery Issues

If your package is lost or significantly delayed, please contact us at [email protected]. We will work with the carrier to resolve the issue.

5. Returns and Refunds

5.1 Returns Policy

You may return most items within 15 days of receiving your order, provided:

• Items are unused, unworn, and in original condition with tags attached
• Original packaging is included
• Proof of purchase is provided

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Wait for our Return Merchandise Authorization (RMA)
3. Ship the item(s) to our returns center with the RMA clearly visible

You are responsible for return shipping costs unless the item is defective or incorrect.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable except for incorrect or defective items.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

6.2 Accurate Information

You must provide accurate, current, and complete information during checkout, including shipping address and contact details.

6.3 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Make fraudulent purchases
• Misuse our returns policy

7. Limitation of Liability

Babie Fashion Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use or website access
• Delivery delays caused by circumstances beyond our control (e.g., natural disasters, customs delays)
• Minor variations in product colour or size from website images

Our total liability for any claim related to your order shall not exceed the purchase price of the relevant products.

8. Privacy and Data Protection

We handle your personal data in accordance with our Privacy Policy, which forms part of these Terms. We implement appropriate security measures but cannot guarantee absolute data security.

9. Changes to Terms

We may update these Terms periodically. The current version will always be available on our website. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts.